There are many innovative tools aimed at streamlining legal processes, but these solutions often fail to realize their intended benefits because they don't fit into a well-constructed process. We can still innovate through operations! Learn more as we explore two in-depth case studies of how good technology and well-thought-out processes led to meaningful change in a law firm and legal department. Learn how our panelists structured themselves for success and navigated away from common pitfalls as they drove change in their organizations through operational initiatives.
- Understand the importance of planning for technology implementations
- Appreciate that good technology by itself solves little
- Determine how to change your organization's approach to legal service delivery without compromising the quality of the underlying advice/end product
- Develop a plan to present changes to the delivery model as opportunities rather than threats to those subject to new processes