An ILTA veteran for over 20 years, Jose Paulo Graciotti is a Brazilian executive fluent in the areas of Governance, Planning and Organization areas, with sound knowledge in Information Technology and Knowledge Management. Managerial experience in diagnosing and implementing control and computer systems in outstanding services companies. Responsible for planning, financial control and management of Law Firms for the last 27 years. Responsible for the Knowledge Management concept introduction in these firms and leaded the creation and deploying of the necessary tools for the users. Dominates areas of Content Management, Project Management, Knowledge Management, Records Management and Risk Management. Creates and manages all the technology infrastruture necessary for better management and productivity increase, collaboration and team work for law firms and service companies. Very good knowledge on IBM Verse / Notes, VMWare, Citrix, SQL, Entreprise Searchers, DLP´s Firewalls and Network Security. As engineer: Responsible for the management, physical and financial planning of large Contractors and Constructions (some of them with budget of US$ 45,000,000.00).