Jo is an experienced global relationship director who works across the full range of Acritas’ research areas and has specialist expertise in the development and delivery of client feedback programmes.
She is a lead member of the team which delivers Sharplegal – the world’s most comprehensive study of the global legal market. Drawing on her extensive market research experience and business understanding, she is able to present complex data in a practical way to help clients make optimum use of research results to achieve their goals.
Jo’s intuitive approach and lucid explanations of how research insight can help to solve problems at a strategic level have secured her a place at many partnership meetings, conferences and retreats.
She heads up Acritas’ global business and client development initiatives and is responsible for ensuring that the highest standards of client service are achieved and maintained.