Jessica McGarity Smith is a Senior Consultant with Elevate Services, designing legal operations solutions and alternative legal services for both law firms and law departments. She has over a decade of experience in legal operations, including expertise in knowledge management and legal technology. Jessica previously served as the Director of Legal Process Engineering and Online Services for an AmLaw 100 firm with their knowledge management and client solutions groups. She has led innovation initiatives for these organizations and their clients.
Jessica is based in Memphis, Tennessee. She has contributed to ILTA’s peer-powered community in several volunteer roles and is thrilled to participate in ILTA>ON with its new online format. (She even met her husband at an ILTACon!)