Dean Leung is Chief Customer Success Officer at iManage, a leading provider of work product management solutions. Leung’s primary focus is driving initiatives that further improve the customer experience and ROI by ensuring investments in the right technology. He has over 23 years of IT experience, most of which he has spent working with international law firms to drive efficiency, productivity and revenue generation through the use of technology.
Most previously, Dean was Chief Information Officer at Holland & Knight LLP. In his role as CIO of a Global 100 ranked, multinational firm, Dean specialized in aligning the business’ IT, and eDiscovery ecosystems with the strategic business drivers of the organization and implementing the resulting technology plan. His work in advancing technology led to the authorship of case studies, whitepapers, articles, and international speaking engagements as well as being interviewed by industry publications for his insight. In recognition of his achievements, Dean was awarded the International Legal Technology Association’s (ILTA) Distinguished Peer Award for Infrastructure Technologies.
Dean received his Bachelor of Applied Science in Electrical Engineering with a focus on networking and communications at the University of British Columbia (UBC). He holds several IT designations and was formerly a Microsoft Certified Trainer. Employed by two international law firms in Canada prior to Holland & Knight, Dean has IT experience in industries including legal, education, consulting and manufacturing.
Dean served many years as a convocation member of the UBC Senate and has been a member of a number of committees at UBC, including the Electrical and Computer Engineering Advisory Council, Advisory Committee on Information Technology, the Computing and Communications Rates Committee, and the Teaching and Learning Committee. He is a member of the Institute of Electrical and Electronics Engineers (IEEE).