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Going the Extra Inch: Small Solutions with Big Impact ILTACON 2019 Annual Educational Conference General Education Session
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Date:
August 19, 2019
Time:
3:30 PM - 5:00 PM ET
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Location:
America’s Seminar
Speaker(s):
Sukesh Kamra, Isidore Okoro, Tilly Gray, Shawn Curran
Area of Focus:
Legal Innovation & Process Improvement
Target Audience:
Knowledge Managers

We don't always need large studio resources to create blockbuster results. Indeed, there are times when tools we already have include features that are unknown or underutilized and simply need a nudge (perhaps a minor configuration change or marketing promotion) to solve a significant business problem. There are also times when a small tool can bring big results.

At this session, we will hear from people who have implemented small solutions that have had a major impact on profitability, client satisfaction, and better work product. While often not as "shiny" as an expensive new technology implementation, lower-cost solutions might be the only option for some firms as price pressure and an uncertain economic outlook apply constraints to IT and KM budgets. 

Takeaways:

- Many ideas for how you can build efficiencies and provide better client service without spending money

#iltacon19

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