In this session you will learn the hidden benefits of becoming ISO certified. We'll discuss how becoming ISO certified has helped firms clean up their own internal processes and apply the ISO methodologies to other areas of IT. We'll also discuss how having the certification has helped firms with client audits and talk to other areas where they have gotten a return on their investment in the certification.
- Improving internal processes/policies
- Benefits to BD/Marketing
- Identifying cost-free improvements
- Return on investment