Kim Craig is the co-founder of Bold Duck Studio, a business design studio that specializes in legal service innovation and strategy bringing deep experience and expertise for the unique and potent fusion of lean and design. Prior to this, Kim led SeyfarthLean Consulting's Client Services Practice, comprised of one of the first and most mature teams of client-facing legal project managers and process improvement professionals. With emphasis on service model innovation and delivery optimization. Kim's focus is on driving continuing advances in how legal teams work for enhanced value, better outcomes, brand differentiation and greater client experiences. She is also proud to have invested and worked extensively with legal aid organizations embedding lean approaches into their culture to reach a broader base of clients. She is passionate about the future generation of lawyers and speaks and teaches law school classes.
During Kim's tenure at Seyfarth, the firm was formally recognized by clients and competitors alike and received several awards for the work her team did in driving innovation within the industry. Kim is a Certified Project Management Professional, Lean Six Sigma Black Belt and Certified Scrum Master. You can follow her on Twitter and LinkedIn to learn more.