This product-agnostic session will address how to create a successful experience database, whether you are preparing to start from scratch, moving to a new platform, or just want to improve the system you currently use. From data cleansing basics to trend analysis, learn how to get value beyond generic pitch responses.
- Understand best practices for cleaning and maintaining the data
- Hear fresh ideas on maximizing how the information is utilized
- Learn tips for getting the lawyers and firm management engaged