Highly Commended as Legal Innovator of the Year 2016
A highly experienced operational and transformational business leader who has been at the very vanguard of delivering legal market change and is internationally recognized as a leading market expert and innovator. Possesses excellent business and operational management skills, is highly competent at dealing with financial and commercial matters and has proven leadership capabilities.
At Hogan Lovells, charged with delivering quality, efficiency and innovation to Legal Service Delivery, globally. Areas include legal project management, legal service centres, flexible resourcing, service insight and machine learning.
Devised and created the Service Delivery & Quality Function at DLA Piper, Internationally – a core tenet of the firm’s future strategy focused at improving the quality and profitability of the work undertaken for clients which included leading research into the application of artificial intelligence within legal work.
Worked as a lawyer both in private practice and in-house during early career, before crossing the board table to become Managing Director of two divisions of Orange-France Télécom in the UK and Continental Europe. Uniquely, combines deep business and legal understanding to address the demands of the current legal market – notably being the architect and implementer of multi-award winning Managed Legal Service? for Thames Water – the first ever multi-year, fixed price deal for legal services.
Led PwC’s legal market advisory practice, internationally, advising and delivering value-led change programs for law firms and in-house legal functions.
Author of the widely read and followed lexfuturus.com blog and has a long track record of making the complex simple and the simple effective. He writes a column for LSN Briefing Magazine. Stephen was also a core contributor to the books 'Remaking Law Firms' (edited by Beaton, Kaschner) and Liquid Legal (edited by Jacob, Schindler and Strathausen).
Have built and lead large multi-disciplinary teams to devise, design, develop and deliver truly innovative and transformational legal solutions for law firm and corporate clients, alike – being recognized for such by FastCase50™ as one of the most courageous legal market innovators of 2013.