IT support professionals have excellent technical skills and they are often motivated to improve these skills. Developing communication skills on the other hand is often a challenge for them and their managers. Learn how to improve your communication skills, develop empathy within yourself and your staff and identify soft skills needed to positively impact your user community.
- Learn more effective ways to communicate to attorneys.
- Learn how to compose an email with impact.
- Learn how to bring these communication skills to your help desk.
Audience Polling Link
This session will not be recorded.