ILTACON 2016 (Historical View) - Session Search & Speaker Index Tool (Click here to return to


Principal Above and Beyond KM

V. Mary Abraham is Academic Director of the Master of Science in Information and Knowledge Strategy (IKNS) program at Columbia University’s School of Professional Studies. She teaches collaboration, facilitation, information and knowledge in the 21st-century economy, networks and social capital, innovation, and knowledge sharing.

A knowledge management practitioner and thought leader, she has also built an international consulting practice facilitating collaboration, strategic conversations, and interactive educational sessions for a variety of for-profit and nonprofit organizations.

Active in the legal industry since 1991, she practiced corporate law at Debevoise & Plimpton LLP and helped lead its knowledge management efforts. In 2013, she co-founded Broadli Inc., a digital startup that created Broadli, the generosity app.

Her report, Optimizing Law Firm Support Functions (Ark Group, June 2014), provides guidance to law firm executives on how to transform administrative staff from cost centers to strategic partners of the firm. She also contributed a chapter to Smarter Innovation: Using Interactive Processes to Drive Better Business Results (Ark Group, June 2014) and a chapter to The Talent Management Toolkit for Law Firms (Ark Group, August 2016).

Ms. Abraham is a frequent speaker and writer on knowledge management, innovation, collaboration, and technology issues. Her blog,, continues to win commendations and readers in the legal community and other industries. She also contributes to Thomson Reuters’ Practice Innovations column.

Data Protection Officer Hilton Worldwide
Joseph advises clients in multiple commercial industries, including health care, legal, insurance and retail, on cyber risk mitigation and management. He facilitates cyber risk assessments and cyber breach exercises, focusing on incident response preparedness. Joseph also serves as a breach coach during cyber events, working as an internal crisis manager and liaison with outside counsel, insurance carriers and public relations firms to effectively terminate and remediate the breach incident while protecting brands and reputations. Joseph is also a member of Delta Risk's senior management team, which is responsible for overall business growth and strategy. In addition to his duties at Delta Risk, Joseph serves as President of the Midwest Cybersecurity Alliance, a nonprofit, nonpartisan collaboration of individuals, businesses, government entities and professional firms advocating for more effective cybersecurity solutions.
Director, Information Governance Grant Thornton LLP
Elizabeth is accountable for implementing and administering an enterprise-wide information governance and content management strategy designed to manage the firm’s records and information assets, regardless of media, over their entire life cycle.  Elizabeth is a highly respected thought leader and experienced subject matter expert in information governance, including records management, data privacy, e-discovery, and data classification.  She has a proven track record of leadership and success in a variety of industries – consumer products (Kraft Foods), manufacturing (Ford Motor Company), and professional services (CSC and Grant Thornton).  She is skilled in establishing policies, processes, technology tools, and employee training and awareness to leverage and control information assets in a consistent manner.
Featured Sessions
ILTA Futurist Associate Participant

John is retired and currently living aboard the 50-foot trawler Barefoot Lady in southern and southeastern U.S. waters. He serves in a volunteer capacity as futurist for the International Legal Technology Association. For the 16 years prior, John served as Bryan Cave’s strategic innovation partner, and there created and oversaw three technology-enabled innovation groups: the client technology group, the practice economics group and the accelerated review team. The groups under his leadership developed innovative web-based, client-centric applications ranging from decision support systems that deliver legal advice over the web to sophisticated workflow management applications that go so far as to automatically create legal documents. They created client-facing knowledge management, project management, project estimation and business intelligence systems and leveraged technology for alternative staffing solutions for engagements of all types.

Customer Success Manager - Cloud Onboarding iManage

Natalie's experience and passion are in enabling collaboration, technology innovation and continuous learning. She is a frequent speaker, blogger and social media personality for the legal community and recognized legal associations. Natalie is always looking for ways to help firms improve their productivity, workflows and processes using the latest technologies. She specializes in cloud and legal technologies that focus on social media, communications, legal project management, user adoption, change management and process improvement. You can connect with her via Twitter @legalerswelcome.

Dir Sales Engineering Litera Microsystems
IT Manager Miller & Martin PLLC
Luther has been in information technology for the last 18 years with almost all of that spent in the legal vertical. He’s been with Miller & Martin PLLC since 1999 where he started as a desktop support technician and work his way up to being the firm’s current IT Manager. He has a vast knowledge of the firm’s inner workings as well as the applications that the firm uses. He likes to keep his knowledge current by staying in the mix of things going on at the firm and around the industry. When he’s not playing IT Manager, he’s being a dad to two teenage daughters and a husband to his wife of 23 years.
Director of Technology Corrs Chambers Westgarth
Berys Amor has worked in the legal sector for more than 25 years and has worked for a number of top ten law firms and managed a range of areas within technology, including service delivery, training, system administration and project management. Berys’ current role as Director of Technology at Corrs Chambers Westgarth involves collaborating with key business stakeholders to understand the business objectives and factors of success in the industry, and developing and implementing the IS strategy in line with the overall business strategy. Berys is also a Knowledge Advisor for the International Legal Technology Association and was selected for CIO Australia’s top 50 CIOs for 2016.
Associate Morgan, Lewis & Bockius, L.L.P.
Sarah Andrews focuses on knowledge management and practice innovation, collaborating with team members across Morgan Lewis’s global network to ensure they take full advantage of our resources. Sarah maps legal processes, creates productivity tools, and conducts training sessions that promote a culture of quality and consistency across matters.Sarah capitalizes on technology to leverage the advantages of our full-service law firm by connecting lawyers who have experience in specific substantive, client, and jurisdictional matters. She manages quality control and legal process management roles and directs training programs for the labor and employment associates. Sarah strategizes with colleagues to create research protocols for labor and employment counseling projects and mentors lawyers on the efficient management of these projects under fixed-fee and other alternative fee arrangements. Additionally, Sarah counsels employers in day-to-day labor and employment law matters, often advising on policies that promote litigation avoidance. Her particular focus is the impact of the Affordable Care Act on the Fair Labor Standards Act, including family-friendly workplace policies such as lactation breaks. Sarah drafts employee handbooks and policies for clients that operate in more than one state or across the entire United States.
CEO iManage
As one of the co-founders of iManage and VP/General Manager of the ECM business at HP, Neil was responsible for thought leadership and product strategies that led to iManage’s market-leadership position. Today, he is CEO of iManage.
VP of Risk Management Practice Intapp
Pat focuses on helping law firms address issues related to client confidentiality, regulatory compliance and risk management. He has over 20 years of legal industry experience, including leadership positions with legal software, consulting and publishing organizations. Pat has presented at several law firm risk events internationally and contributes regularly to the Risk Roundtable program and Law Firm Risk Management Blog.
Vice President/GM, Concordance, CaseMap & Sanction at LexisNexis LexisNexis Concordance
Steve has overall profit and loss responsibility for the business, including product management and establishing go-to-market, pricing, product marketing, and customer support strategies for the suite of products. Prior to joining LexisNexis, Steve led the client support and professional services teams for TyMetrix. His responsibilities included managing revenue and retention for existing clients and leading the teams responsible for implementing, servicing and supporting new and existing clients. Steve has an MBA with a concentration in information technology and marketing from the University of Connecticut.
Co-Chair Georgetown University Law Center
Christina is an internationally recognized cyber attorney, thought leader and business executive available to lead/consult in the areas of cyber, privacy, ethics, collaboration, Internet governance, RIM, IoT, innovation, board service and diversity. She focuses her strategic consulting on cyber risk, ediscovery and information governance. In addition to being a Certified Records Manager, she taught “Information Policy” at the Masters level at The George Washington University. A community leader, she served on the Boards of MWC ARCS, the Fairfax Law Foundation, the Women's Alliance for Financial Education, ARMA NOVA, the Hellenic American Women's Council and the Women’s Bar Association of DC. She received her Zertifikat Deutsch als Fremdsprache from the Goethe Institut and studied advanced French conversation on scholarship at the Alliance Française in Paris, France. She is a magna cum laude graduate of Virginia Commonwealth University (BS- Biology/ BA-Philosophy; Minors- Mathematics/French, University Honors) and received her JD from the Marshall-Wythe School of Law at the College of William & Mary.


Program Manager Microsoft Data Center Execution
Tami joined Microsoft in 2012, providing global operational support to the legal department at Microsoft. In her current role, she evangelizes Microsoft's Legal Productivity vertical, drives operational efficiencies, develops training and education material, and collaborates with external corporate counsel to benchmark our industry. Her focus is on external outreach and speaks at Industry and Trade events on how Microsoft’s Legal Operations utilizes people, process and tools (A day in the life of legal operations). Tami is a member of International Legal Technology Association (ILTA) and Corporate Legal Operations Consortium (CLOC). She attended the University of Washington and has a BA in Speech Communications.
Senior Manager Helpdesk and Applications Architect Fish & Richardson P.C.
Jason Baker is the Manager, Help Desk and Applications Architect at Fish. A leader in the firm's applications, development and support team, he oversees the day-to-day responsibilities of the help desk staff and is responsible for configuring all firm images, application and update packaging and deployment, and managing deployment services.
Software Account Manager, Westlaw Litigation Solutions Thomson Reuters
Nate has spent the past ten years at Thomson Reuters collaborating with attorneys on all stages of their legal work, from the biggest law firms to one-man offices of general counsel.  This has encompassed everything from legal research and document drafting to litigation and knowledge management.  He currently serves as a software manager for clients in the New York metro area, assisting firms with implementing Thomson’s litigation and drafting tools.
Global Director of Practice Support Norton Rose Fulbright
Florinda has tapped into her 20 years of experience in the legal profession to build the firm’s global practice support organization from seven to nearly 30 legal technologists by having a focus on strategic legal technology, client service and a consultative philosophy. A pioneer in electronic discovery services, Florinda assembled a group of technology and litigation specialists, developed standard protocols and procedures, and deployed a project management methodology to support Fulbright lawyers and its clients in complex electronic discovery.
ESI Special Master and Attorney Craig D. Ball, P.C.
Craig Ball hails from Texas but now happily calls New Orleans home. A board certified trial attorney in Texas, Craig is an expert in digital forensics, emerging technologies, visual persuasion, electronic discovery, and trial tactics, limiting his practice to service as a court-appointed Special Master in Electronically-Stored Information and consultant in computer forensics and electronic discovery. He has served as the Special Master or testifying expert in some of the most challenging and celebrated cases in the U.S. A founder of the Georgetown University Law Center E-Discovery Training Academy, Craig serves on the Academy's faculty and teaches Electronic Discovery and Digital Evidence at the University of Texas School of Law. An energetic speaker at CLE programs for the bench and the bar throughout the world, Craig is also an instructor in computer forensics and electronic evidence to multiple law enforcement and security agencies. Craig's articles frequently appear in the national media. For nine years, he wrote the award winning column on computer forensics and e-discovery for American Lawyer Media called "Ball in your Court," and still pens a popular blog of the same name at
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